SHIPPING

• We offer free ground shipping on orders of 6 bottles or more.
• We offer $15 flat rate ground shipping on orders between 1 and 5 bottles.
• All discounts associated with shipping apply to ground shipping only.

WHERE WE SHIP TO

We ship to the following regions in the United States: AZ, CA, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MN, MO, MT, NC, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, TX, VT, WA, WI, WV, WY.

SHIPPING TIME FRAME & TRACKING

Please allow 7-14 business days for delivery after your order has been fulfilled.

Customers will be notified if there are product out-of-stock issues.

When your package has been created with a shipping label and has been sent out into the mail stream, you will receive an email notification with tracking information. If it has been more than three business days and you have not received a tracking email, you may contact support@latitudebeverage.com for assistance.

ALL SHIPMENTS CONTAINING ALCOHOL REQUIRE AN ADULT (21+ YEARS) SIGNATURE UPON DELIVERY!

Please plan accordingly by entering a shipping address and date that will allow someone 21 years or older to be available in person to sign for the package, and by keeping a valid form of ID on hand.

Carriers will not leave packages containing alcohol unattended, even if you have a signature on file. If you are not able to be at home to receive your whiskey during normal business hours, we recommend having it shipped to your place of work, or opting to have your shipment held at the nearest UPS pick-up location.

Whiskey will not be delivered to a visibly intoxicated person.

SHIPPING CARRIERS

We ship using UPS.

REFUNDS, EXCHANGES, OR RETURNS

All sales are final. We do not accept refunds, exchanges, or returns. Items returned will not be accepted for credit for any reason. If you experience an issue with your order, please contact Customer Support at support@latitudebeverage.com immediately.

REPLACEMENT

If your order arrives incorrectly, is damaged or the products do not match the description, you must notify Customer Support within 14 days of receipt. Please include your order confirmation number, images of the items received, and a description of the issue. If we determine that the items are damaged, missing, or incorrect, we will send replacement items as deemed necessary.